CUSTOMER CARE
Contact GILLNX
Tell us what you need help with. For an order question, include the order number and checkout email so we can match the request quickly.
Send a message
Email GILLNX customer care directly at info@gillnx.com, or use the form below. For order help, include your order number and checkout email.
Request a return
Request an eligible return within 30 days of delivery. Include your order number, the item and quantity, the reason, and whether it has been opened or used.
Customer care will review eligibility and provide return instructions. Please wait for approval before shipping anything back. Read the full return policy.
BEFORE YOU SEND
Help us solve it faster
- Order number and checkout email for order help
- Item name and a short description of the issue
- Tracking details for delivery questions
- Mention photos if damage or condition matters
Already placed an order?
Check the latest status and shipment details in My Account before sending a message.